Arcus Net - provider of call centre activities

ARCUS NET (previously Fluctus Marketing, merged with Arcus Net Ltd in September 2015), was primarily created as a provider of call centre activities and management support for various customers.

Today the company offers services to customers in various business sectors ranging from energy suppliers (gas and electricity), renewable energy, sales of frozen food, telephony, the production and distribution of coffee, telecommunications (Internet, TV) and more.

We offer a wide range of individually tailored services to our partners, which are available to all companies, institutions and organizations, who require our expertise and knowledge.

Our services include a wide range of activities, such as costumer care, customer satisfaction analysis, providing assistance (help desk) on the first and second level, telemarketing and many more such as: market monitoring, surveys, archiving, data processing, debt collection services and more.

Arcus Net call centar Umag - provider of call centre activities
2016

Teleselling services mainly for CRM purposes and signing customers up to the company’s new loyalty program (B2C and B2B) for an Italian energy company (supplier of gas/electricity)

2016

Teleselling services and acquisition of new customers on behalf of the same consortium for the Croatian market (B2C)

Teleselling services for dietary supplements on the Croatian market on behalf of a Slovenian firm that represents the manufacturer (B2C)

2014

Outbound/teleselling services to a multinational consortium which deals with the sale and delivery of frozen food products on the Italian market (B2C)

2013 - 2014

Customer care services as "overflow" for a leading Italian company in the coffee production and sales sector

2012 - 2014

Telesales services for two Croatian companies operating in the telecommunications sector

2012

Acquisition of new customers through the setting up of appointments for sales agents (B2B) on behalf of an Italian IT company operating in the telecommunications sector

2011 - 2015

Customer care services, debt collection services and account revisions for existing, and account set up for new customers, on behalf of an Italian Energy Company from the NE of Italy (supply of gas/electricity)

2011 - 2013

Acquisition of new customers through setting up appointments for sales agents on behalf of two Italian companies operating in the field of renewable and alternative energy (B2B and B2C customers)

2011

Customer care service (B2C) and account revisions with existing customers (selling) or new account set up with new customers for an Italian energy company (supplier of gas/electricity)

Arcus Net - job

You are looking for a job ?

If you want to become part of our team, please send us your CV including your contact information. Your CV should be written in the language most convenient for you (Italian, Croatian, Slovenian, etc.)

arcus@metromail.hr

info@arcusnet.net

uprava@arcusnet.net

For more information please call (+38552) 635 864 or (+385) 91 199 67 27

Arcus Net

Vladimira Gortana 38
52 470 Umag - Umago

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